Grain Guide 2018

Institution Email Number SARS contact.central/south/east /north@sars.gov.za 0800 00 7277 Contacts: Finance Consumer recourse: Who can I call?  The Ombudsman for Short-Term Insurance is an independent body and the services are provided free to the public. The ombudsman may beable to assist you if your insurer refuses to pay, e.g. for damage to your vehicle. The service is free to insured consumers. You must complain to the insurance company first and only if you are unable to resolve the dispute with your insurers, then you can re­ fer the matter to their offices. The Ombudsman’s decisions are binding on the insurance company, but not on you. Visit www.osti.co.za .  The Ombudsman for Long-term Insurance mediates in disputes between insurers and policy holders (life assurance). See www.ombud.co.za .  The Ombudsman for Banking Services www.obssa.co.za .  Credit OMBUD www.creditombud.org.za .  For investment problems, talk to the Financial Services Board (FSB) . Their website is www.fsb.co.za .  National Consumer Commission www.thencc.gov.za .  The Fiduciary Institute of South Africa (FISA) is a self-regulating body for matters such as wills, trusts and estate planning. See http://fidsa.org.za .  If there is something bothering you about your medical scheme, the Registrar for Medical Schemes is the one. Visit www.medicalschemes.com .  Pension Funds Adjudicator www.pfa.org.za . 120 GRAIN GUIDE 2018 Finance